Section 12-1-D of the Consumer Protection Act deals with the manner in which a complaint can be made before NCDRC.
In further troubles for Nestle over Maggi issue, the government has filed a complaint on its own with the National Consumer Disputes Redressal Commission (NCDRC) — using a provision for the first time from the nearly three-decade-old Consumer Protection Act.
Describing the alleged lapses related to food safety standards in Maggi noodles as a “serious issue”, Food and Consumer Affairs Minister Ram Vilas Paswan also said that the NCDRC will investigate the matter and take appropriate action.
“We cannot say at this point of time, what exact action NCDRC will take,” he added.
Mr. Paswan also said that rising fast food consumption may have health risk.
“In cities like Mumbai, 25 per cent of people do not eat at home. With rise in consumption of fast food items, there is also risk of health. Maggi is eaten maximum by children (sic),” he added.
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