Last week, the civic agency activated the RTI link on its website, making the RTI filing process less cumbersome. It also provided for online payment through credit card. Ever since, 60 applications have been received.
"One has to only select the department, give his/her details like email-id or telephone number and type the questions. The application will be sent directly to the concerned PIO. And since all our departments are now online, the replies could be processed in less time," said Deep Mathur, director, press and information, MCD.
Every RTI applicant will be given a unique ID and password through which he/she can track the RTI. The reply will be emailed to the applicant.